Delivery Information

 

Order Placements and Dispatch Date
For all orders placed, we aim to ship within 3 working days, providing card security checks are complete, and stock availability is confirmed. During sale time there may be a slight delay. You will be notified via email when your order is confirmed and dispatched.

 


Availability
Availability is displayed on each individual product. It will state either:
In Stock           The item is in stock at our warehouse. Orders are normally processed ready for despatch in 2-3 working days.
Out of Stock     We are currently out of stock of this item. Should you require more information please contact us.

 


Click & Collect
Shop online and pick up your purchase directly from the Villa Stabbia farm. Simply order before lunch and your order will be ready for collection the following morning.
Please check the individual product page to determine if an item is eligible for Click & Collect.

When collecting your order please make sure that you bring your order number.

Click & Collect orders will be kept for 30 days from the day you’ve placed your order. After 30 days your order will be cancelled and we will contact you to arrange a 50% refund. Please allow sufficient time for the refund to show in your account.

 


Standard Delivery
For all deliveries within Italy and internationally, we use the SDA courier service, which we have found to be the most economical delivery option.

 


Shipping Information
Shipping times may vary depending on the shipping destination and the shipping method selected. Please note that for any reason due to circumstances beyond our control shipping may be delayed (inclement weather, lost or stolen packages etc.).

We aim to deliver within:
3-5 working days for Italy
5-7 working days for Europe
7-20 working days for USA, Canada, Fast East, Australasia and the rest of the world.

Delivery times quoted are given in good faith. They are based on the best available information at time of purchase. Where any delay occurs we will notify you by email at the earliest opportunity.

To track your order, please go to the www.sda.it website and enter the tracking number from your dispatch confirmation email

 

 

Delivery Restrictions
We deliver anywhere in the world but our policy is not to deliver to PO Box addresses, due to courier restrictions. Packages can be up to 30 kg, orders above 30 kg will be split into two or more shipments, each with appropriate delivery cost applied.

If your delivery address is outside Europe, you may be subject to import duties, taxes and delivery service charges, which are levied once a shipment reaches your country. Any such additional charges for customs clearance must be borne by you. You should note that customs policies vary widely from country to country; Villa Stabbia Online Shop refers each customer to contact their local customs office for further information. Please be aware that cross-border shipments are subject to opening and inspection by customs authorities.

 

 

Insurance
Our standard delivery is insured up to 100 Euro but if you need extra you can opt for insurance.
Insured Courier Delivery upon request only.